Getting Started
- How to use Debitum?
- I cannot pass the identity verification. What do I do?
- Can I open a company account?
- Who founded Debitum?
- Can I refer a friend to invest with Debitum?
- Where can I find more information about loan originators?
Investing
- When do I receive penalty fees?
- An investment was late but I did not receive a penalty fee. How can that happen?
- What is a penalty fee?
- Will I continue to get interest if a loan is late?
- What is skin in the game?
- Can I make a deposit from a bank account that is not in my name?
Security
- What are the types of covenants and securities provided by a broker on Debitum?
- Is Debitum a regulated platform?
- Can I delete my account?
- I cannot access my account because of the two-factor-authentication (2FA) issue. What do I do?
- What kinds of collateral are used to secure the loans?
- What protection do I have in case of non-repayment?
Withdrawal
Account Overview
Other
- Why loan originators use Debitum if they can access cheaper funding from other sources?
- Can I unsubscribe from emails?
- What apps can be used for the two-factor authentication (2FA)?
- Can I disable the two-factor authentication (2FA)?
- Why cannot I log in?
- I used incorrect details for my bank transfer. What do I do?