To disable the two-factor authentication from your account, please send an email to support@debitum.network containing following information:
1. A picture of you holding an identification document (this is used to prove your identity)
2. A picture of you holding a note with today's date written on it.
After a successful identification of the account owner, the two-factor authentication will be removed from your account.
Back to "Security"
I cannot access my account because of the two-factor-authentication (2FA) issue. What do I do?
Articles in this category
- What are the types of covenants and securities provided by a broker on Debitum?
- Is Debitum a regulated platform?
- Can I delete my account?
- I cannot access my account because of the two-factor-authentication (2FA) issue. What do I do?
- What kinds of collateral are used to secure the loans?
- What protection do I have in case of non-repayment?
- What are the guarantees of an investment via Debitum?
- What is the "under asset"?
- What is the Buyback Obligation?
- What happens if a Loan Originator goes bankrupt? See more